VRChat Basics, Application Troubleshooting

VRChat Basics

I'm stuck in an avatar
Pressing the keys Ctrl and \ simultaneously while in the VRChat application will set you to a grey robot avatar locally, allowing you to change to a different avatar.If the above ...
Where do I find my output logs?
Output logs are text files that VRChat writes to disk. These logs contain diagnostic information and can be helpful in many situations. These logs are retained for 24 hours. Any l...
Why can't I upload avatars or worlds yet?
In order to upload content or use avatar pedestals in private worlds, the New User rank is required. To publish worlds to Community Labs, you'll need the User rank. You need to sp...
System Requirements
In order to have a stable experience in VRChat, we suggest following the specifications listed below. Additionally, our requirements are currently listed on our Steam page. VRChat...
I want to report someone
If you've had a bad experience in VRChat due to another user acting maliciously, report them to the Trust & Safety Team. This includes any violations of the Community Guidelines o...
I've been warned/kicked/banned
If you were warned or kicked from a room, this could have come from a user that was moderating the instance, or from the VRChat Trust & Safety Team. All moderation inquiries regar...

How can I completely reinstall VRChat?
In many cases, it may be beneficial to completely remove VRChat and all of its files, and reinstall. Here's how you can do this on the platforms that we currently ship on. Oculu...
I'm experiencing slow download speeds
Slow download speeds due to Window Auto-Tuning We've observed users often having luck with the steps below to fix slow download speeds while using VRChat on Windows. Open an ele...
I'm experiencing performance issues / heavy frame drops
Poor performance and heavy frame drops can be caused by various reasons either depending on the content you're loading in, or external factors to the VRChat client. Before anythin...
I'm having issues launching VRChat due to an issue with Easy Anti-Cheat (EAC)
If you’re experiencing issues launching VRChat because of issues with EAC, we’ve got a couple of troubleshooting steps for you to try. Troubleshooting Steps If you’re still having...
Video Players failing with 'CERTIFICATE_VERIFY_FAILED' in output logs
To verify if this issue is something you are experiencing, check for output logs that appear similar to this: [Video Playback] ERROR: Unable to download webpage: <urlopen error [S...
VRChat crashes when using a multi-monitor setup with different scaling
Note: This is a known issue that we're investigating and hope to have a client fix for in a future update. In the meantime, the following steps can be used to workaround the crash...

Joining a Group
Frequently Asked Questions Q) How do I join a Group? ➜ A) You can join a Group by searching for the Group's identifier and descriptor, or by clicking the Group's shortlink. Q) H...
Managing a Group
If you haven't made a Group quite yet, check out this article first for instructions on how to do so! Frequently Asked Questions Q) How many roles can a Group have? ➜ A) Each Gr...
Creating a Group
At this time, you'll need to use the VRChat website to create a Group. In the future, this functionality will be expanded to the application as well. How do I create a Group? Na...

How do I use the VRChat Open Beta?
The Open Beta is meant primarily for testing and feedback but also allows you to experience some of our upcoming features. You are welcome to participate freely in the Open Beta! ...
Is VRChat coming to PSVR / Mobile / Mac / Linux / Consoles?
We have received a huge amount of outreach about bringing VRChat to different platforms, including mobile, consoles, and other PC operating systems.Bringing VRChat to a new platfo...
I have an idea for a feature that I'd like to see added to VRChat
If you have an idea for a feature we should consider implementing, we'd love to hear from you! Please consider submitting your idea to our Canny (https://feedback.vrchat.com/featu...