Important
Please note that as of this time, you must have an active VRChat+ subscription to complete the Age Verification process.
Most verification failures are due to:
- Selecting the wrong ID type
- Incorrect Selfie Pose position
Please follow the tips below to ensure a successful verification:
To successfully verify with Persona, you'll need to have an updated, recent ID that matches your current appearance or you may experience issues verifying.
Step 1: Prepare your Environment
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Lighting
- Use a well-lit area with natural or bright light.
- Avoid shadows on your face or ID.
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Background
- Choose a plain, neutral background to avoid distractions.
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Device Readiness
- Use a device with a good camera (smartphone or high-quality webcam).
- Clean your camera lens for a clear image.
Step 2: Capture a Clear Photo of Your ID
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Positioning
- Place your ID on a flat surface or hold it steady.
- Ensure all four corners are visible in the frame.
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Focus and Clarity
- Hold the camera steady until the image is sharp.
- Avoid glare or reflections by tilting your ID slightly if needed.
- Ensure all text on the ID is legible.
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Use the Right ID
- Ensure the ID matches the requirements (e.g., driver's license, passport).
- The ID uploaded must match the type you selected in the UI flow
- Check for expiration dates; expired IDs are often rejected.
Step 3: Take a Quality Selfie
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Face Positioning
- Keep your face centered and straight.
- Avoid tilting your head or covering your face.
- Pause between poses to ensure good image quality
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Facial Expression
- Keep a neutral expression; don’t smile excessively or frown.
- Remove hats, glasses, or other accessories that obscure your face.
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Camera Distance
- Keep the camera at arm’s length, capturing your entire face clearly.
Step 4: Match the ID and Selfie
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Use the Same Lighting
- Ensure consistent lighting between the ID photo and selfie.
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Ensure Similar Positioning
- Align your face in the selfie as it appears on the ID for better matching.
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