Account Management and Recovery

• I'm having issues logging / signing in, 2FA or need help with Account Recovery

  If you're experiencing difficulties logging in, resetting your password may help. Similarly, if you're encountering problems with email verification, changing your email address o...

• Friends list disappeared: Causes and troubleshooting

  If your entire friends list appears to be gone, don’t panic! This can be caused by temporary service issues, account mix-ups, or local connection problems. In some cases, the list...

• Age Verification Issues, Tips & Help

  Important Please note that as of this time, you must have an active VRChat+ subscription to complete the Age Verification process. Most verification failures are due to: Selectin...

• I'm having issues purchasing a VRChat+ subscription

  Thanks for your interest in supporting VRChat! Please make sure you are running VRChat on a supported platform for purchase. VRChat subscriptions are available on Steam, Meta Ques...

• Account Safety Recommendations

  This article provides essential strategies and best practices to improve the security of your VRChat account, protecting it from unauthorized access and potential breaches.By foll...

• I need help with my VRChat+ subscription

  Refunds As stated in our Terms of Service, VRChat+ is a non-refundable subscription service. To prevent any unintended recurring charges, you must cancel your subscription before...

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