Account Management and Recovery
I'm having issues signing in, 2FA or need help with Account Recovery
If you're experiencing difficulties logging in, resetting your password may help. Similarly, if you're encountering problems with email verification, changing your email address o...
I need help with my VRChat Plus subscription
Refunds As stated in our Terms of Service, VRChat Plus is a non-refundable subscription service. To prevent any unintended recurring charges, you must cancel your subscription be...
Account Names and Identifiers (Usernames, Display Names and User IDs)
Your VRChat account can be identified by a few different factors. It is important not to get these mixed up, as it can lead to confusion and make troubleshooting difficult. We'll ...
I want to turn my Steam, Oculus or Viveport account into a VRChat account
Completing this process will grant you the benefits of a full VRChat account, such as the ability to gain Trust Ranks and upload content while keeping the simplicity of being able...
I want to delete my VRChat account
We've provided the ability for users to process a deletion directly through their accounts. Please note that this only works for VRChat accounts and these steps do not apply to St...
I want to change my name, but it's taken
When creating a VRChat account or changing your display name, you will not be able to use any name already used by an account (either as its username or as its display name).We ar...