Account Management and Recovery

• I'm having issues signing in, 2FA or need help with Account Recovery

  If you're experiencing difficulties logging in, resetting your password may help. Similarly, if you're encountering problems with email verification, changing your email address o...

• I need help with my VRChat+ subscription

  Refunds As stated in our Terms of Service, VRChat+ is a non-refundable subscription service. To prevent any unintended recurring charges, you must cancel your subscription before...

• Account Names and Identifiers (Usernames, Display Names and User IDs)

  Your VRChat account can be identified by a few different factors. It is important not to get these mixed up, as it can lead to confusion and make troubleshooting difficult. We'll ...

• I want to turn my platform account through Steam, Meta, Pico or Viveport into a VRChat account

  Completing this process will grant you the benefits of a full VRChat account, such as the ability to gain Trust Ranks and upload content while keeping the simplicity of being able...

• I want to delete my VRChat account

  We've provided the ability for users to process a deletion directly through their accounts. Please note that this only works for VRChat accounts and these steps do not apply to St...

• I want to change my name, but it's taken

  When creating a VRChat account or changing your display name, you will not be able to use any name already used by an account (either as its username or as its display name).We ar...

See all 10 articles