I'm not getting emails from VRChat

  • Updated

Many services incorrectly mark emails from VRChat as spam. Please check your spam/junk folder for our emails. Please also ensure you aren't blocking emails from noreply@vrchat.com. You may need to add this to your list of contacts.

If you're using Hotmail (Outlook or Live) or Yahoo, make sure you triple-check your Spam inbox. You can search using the terms "from:noreply@vrchat.com in:Junk".

Some services will occasionally try to thread all of our messages into a single entry, in which case you should be able to find the newest one by opening the thread and scrolling to the bottom.

If it's still not there, try to resend your email from our website. If you misspelled your email address, you can change it at our website as well by logging in with your VRChat account name.

If you're REALLY not seeing any signs of our emails coming through and you're CERTAIN you entered the correct email address, it's possible that our emails are being discarded by your email provider. In these cases, we'd recommend changing the email address on your account to a different one. In the past, we've had issues with some (but not all) Yahoo, QQ and Hotmail email addresses. You can change the email address via the Profile page: https://vrchat.com/home/profile

If you're still having issues, please contact support at https://vrchat.zendesk.com/hc/requests/new.